Complete Roofing Privacy Policy

At Complete Roofing Systems, Inc. (“Complete Roofing,” “us” or “we”), we recognize that your privacy is important. This Privacy Policy discloses the privacy practices for Complete Roofing’s Website, www.completeroofing.com (the “Website”), as well as related internet and software applications made available by us for use through computers and mobile devices that link to this Privacy Policy through our social media pages (collectively, the “Social Media Pages”). This Privacy Policy is provided by Complete Roofing to help you understand what information is collected from you online at the Website or through our Social Media Pages and how personal and other information that we receive or collect about you is treated.

Through your use or access of this Website and any of our Social Media Pages that link to this Privacy Policy, you agree to be bound by the terms of this Privacy Policy, as they may be amended from time to time. You also acknowledge that by accessing or using our Website, you agree to be bound by Complete Roofing’s Privacy Policy.

Complete Roofing may change this Privacy Policy periodically by updating this Website page. You should check this page from time to time to ensure that you continue to agree with the terms of this Privacy Policy. Your continued use of the Website and/or the Social Media Pages after such modifications will constitute your acknowledgment of the modified Privacy Policy and your agreement to abide and be bound by that Privacy Policy.

The Information We Collect on our Website

We collect personal and non-personal information when you provide it to us in the course of using our Website. The personally identifiable information that we collect includes your name, physical address, phone number, email address, credit card number, and financial information. We do not collect any personally identifiable information about you unless you voluntarily provide it to us. We also retain the details of purchases and other transactions or payments made with us. Derivative data may also be collected or generated from your previous transactions with us, such as service history, customer preferences, and geo-locational data.

The non-personal information that we may collect includes, but is not limited to, your browser type, the URL of the previous website you visited, the URL of the next website you visit, your ISP, operating system, and your Internet protocol (IP) Address. Non-personal information is not used by us to personally identify you and it is not readily usable for that purpose.

Information We Receive from Third-Parties

From time to time, we may create and manage Social Media Pages that include, but are not limited to, our business pages on Facebook®, LinkedIn®, and Instagram®. With your consent, personal information such as your name, profile picture, networks, gender, user ID, birthday, list of friends, likes, education history, work history, current city, hometown, interests, relationship status, and any other information you have shared on these social media websites may be collected by us, and may be used as described in the “Use of Personally Identifiable Information” section of this Privacy Policy. This Privacy Policy does not cover the privacy practices of the social media sites on which we may have Social Media Pages. Please review the privacy policies and terms of service on the social media sites if you have any questions about their privacy practices.

Use of Personally Identifiable Information

Complete Roofing takes your privacy very seriously. Accordingly, when you enter information on the contact forms published on the Website, we encrypt that information using secure socket layer technology (sometimes referred to as “SSL”). We follow generally accepted industry standards to protect personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we do not guarantee absolute security.

We agree that we will only use the information you provide for the following specific purposes: to fulfill your requests for products and services (including purchases); to contact you regarding your account, new product and service offerings, and information relevant to your use of the Website and Social Media Pages; to customize the content you see on the Website and Social Media Pages; to improve the content and overall look and feel of our Website and Social Media Pages; to enhance our marketing and promotional efforts; to conduct research, and to provide anonymous reporting for internal and external parties, when necessary.

You acknowledge and agree that Complete Roofing and its officers, employees, agents and licensees and are not responsible for the availability and security of such links, resources and content. You also acknowledge and agree that Complete Roofing and its officers, employees, agents and licensees are not responsible or liable, directly or indirectly, for any damage or loss caused by or alleged to have been caused by, or in relation to, any failures and/or disruption to your computer system that results from your use of any such links, or for any intellectual property.

Your information may be disclosed or in response to a validly-issued subpoena, court order, or other legal process, or when necessary to establish or exercise our legal rights or defend against legal claims made by you or on your behalf. We agree that we will not sell, trade or rent your personally identifiable information with outside parties. Additionally, we agree that we will not use or share the personally identifiable information provided to us by you in any way that violates or is otherwise unrelated to the means described in this Agreement, without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

By voluntarily submitting your personally identifiable information to us on the Website or Social Media Pages, you expressly consent to our communicating with you about our products and services using such information. This means we may contact you in person, by email, by telephone (including use of automated dialing equipment), by text (SMS) message, or by any other means of communication that your wireless or other telecommunications device is capable of receiving.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Correction of Personally Identifiable Information

At any time, you may submit a written request inquiring about what personally identifiable information we have collected about you in order to: (i) edit such information or (ii) request its deletion. We will timely respond to any such requests and use all commercially practicable efforts to comply with your demands, unless not legally or otherwise permissible. Inquiries and requests can be provided in writing by email to info@completeroofing.com or by regular mail to:

Complete Roofing Systems, Inc.
110 Londonderry Court, Suite 200
Woodstock, GA 30188

Cookies

Complete Roofing uses cookies to remember certain user information. Cookies are small files that can be used to track a user’s steps or automatically generate a user’s password. Among other things, cookies allow you to enter your password less frequently during a session. This allows users of the Website to avoid logging in more than once, thereby saving time. You may, at any time, disable or refuse to accept cookies by changing the preferences or settings on your web browser. If you choose to disable cookies, you will still be able to use our Website. However, you will not be able to fully take advantage of certain automation and other functionality features available on the Website. Please note that no personally identifiable information is collected with the cookies that we set.

Web Statistics & Shared Data

We automatically track certain information about you based upon your use of our Website. We use this information to conduct internal research on our users’ demographics, interests, and behavior to better understand and serve our users. This information is compiled and analyzed on an aggregate basis. We collect and use IP addresses to analyze trends, administer the site, track user movement, and gather broad aggregate demographic information.

IP addresses are not linked to Personally Identifiable Information.

We use a tool called “Google Analytics” to collect information about use of this Website. Google Analytics collects information such as how often users visit this Website, what pages they visit, and what other sites they used prior to coming to this site. We use the information we get from Google Analytics to improve this Website. Google Analytics collects only the IP address assigned to you on the date you visit this site, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this site, the cookie cannot be used by anyone but Google. You can prevent Google Analytics from recognizing you on return visits to this site by disabling cookies on your browser.

Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have established appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Children’s Privacy

Protecting the privacy of children is especially important to us. For that reason, we never collect or maintain information at our Website from those we actually know are under 13. IF YOU ARE 13 YEARS OR YOUNGER, PLEASE DO NOT USE THE WEBSITE OR ANY OF ITS SERVICES FOR ANY PURPOSE AT ANY TIME.

Opt-In Policy

You may “opt in” on our Website to receive email newsletters, promotional offers and other useful information from us. To unsubscribe from our email mailings (except important system and content update information detailed below), you may follow the unsubscribe instructions in the email(s). Please note that you may not unsubscribe from receiving service announcements and important content update information regarding the Website, including but not limited to: service and account changes, Website upgrades, and Website cancellation or business termination information.

Governing Law

This Privacy Policy shall be governed by the laws of the State of Georgia without regard to its conflict of laws principles. Users agree that the courts in Cherokee County, Georgia shall have personal jurisdiction over them in connection with any such disputes.

Contacting Us

If you have any questions about this Privacy Policy, or the practices of the Complete Roofing, please write to us by email to <insert email address> or by regular mail to: